The Cowal Medical Practice
The Cowal Medical Practice

  Wednesday 10th July 2.45pm                                                                               The Cowal Medical Practice is currently experiencing problems with its clinical systems. At this time we have very limited access to our systems. The problems have been escalated to NHS Highland IT department and our third party software provider.                                                                                            We have no timescale as to when the problem will resolved. This will result in routine prescriptions taking longer than normal to process and possible delays in other areas.                                                                                              Be rest assured that our GPs are still dealing with patients who need immediate assistance and ongoing care. It may however mean that some routine work may be delayed.                                                                                    Thank you for your understanding at this time, and please accept our apologies for any inconvenience caused. We will keep everyone updated, as soon as we know anything further we will inform our patients via text, social media and our website.                                                                                     many thanks                                                                                                  Graham Bolton                                                                                                    Practice Manager Partner                                                                                      The Cowal Medical Practice                                                                                                                                                                                                                                Welcome to The Cowal Medical Practice                                                          Public Holidays and Closures 2024/25                                                                   The surgery will be closed on the following dates for public holidays:                                                                                                                                                      . Friday 29th March (Good Friday)                                                                            • Monday, 1st April (Easter Monday)                                                                       • Monday, 6th May 2024 (Early May Bank Holiday)                                             • Monday 15th JulyMay 2024                                                                                    • Monday, 30th September 2024 (Autumn Bank Holiday)                                    • Wednesday, 25th December 2024                                                                        • Thursday, 26th December 2024                                                                             • Wednesday, 1st January 2025                                                                              • Thursday, 2nd January 2025                                                                                     If you need to see a doctor whilst we are closed , please call NHS24 on 111. If you have a medical emergency please call 999.                                                                                                                                                                                    WHEN TO GO TO ACCIDENT & EMERGENCY (A&E) The 111 service provides urgent care triage if you think you need A&E, but it's not life-threatening, and advice when your GP, pharmacy or dental practice is closed. If there is a danger to life or serious injury, dial 999 or go straight to A&E.                                                                                                                                                              BANK HOLIDAY PHARMACIES NHS Highland Pharmacy Contractors Bank Holiday period opening Hours follow this link                                                                                                                                                        NHS 24 111 SERVICE NHS 24 - Contact NHS 24 when your GP or dentist is closed and it is not an emergency - Out of hours, call 111.                                                                                                                                                                    NHS INFORM WEBSITE NHS Inform website service provides Information on medical conditions and self-care. If you’re well, but have a question about your health or local NHS services, phone our helpline on 0800 22 44 88 or NHS Infor "Info for Me" can help you to create your own personalised leaflet with the health and social care information you select - visit                                                                                                                                                                                BREATHING SPACE MENTAL HEALTH INFORMATION & SUPPORT Open up when you're feeling down. Sometimes our thoughts and feelings overwhelm us to the point where it becomes difficult to cope with everyday life. If you need help now? Call free on 0800 83 85 87.                                                                                                                                                                                                            Social Work Emergency Service (SWES) Outside office hours, contact should be calling 01631 566-491 / 01631 569-712.                                                                                                                                                                                                WHEN TO CALL 999 You should always call 999 if someone is seriously ill or injured, or their life is at risk. Examples of medical emergencies include (but are not limited to): Cardiac arrest/ collapse/ unconsciousness / Chest pain/heart attack.                                                                                                                                                                                                                                  



SMS Text Messaging Service - 21st July 2022
If you are not already registered for the text messaging and appointment reminder service , you may receive a text from the practice offering for you to register for the service in the coming days.
If you need to see a doctor when whilst we are closed please call NHS 24 on 111. If you have a medical emergency please call 999. Many thanks
The Cowal Medical Practice



Cowal Medical Practice, 246 Argyll Street, Dunoon, PA23 7HW 

Tel: 01369 703279 or 01369 703354 Fax: 01369 704430


Dr Roop Bains MBBS (India) 2001 MRCGP

Dr Kate Canavan MB ChB Glasgow 2004 nMRCGP

Dr Gordon Wallace MB/ChB Aberdeen 1998 MRCGP

Dr Belen Calvo-til MRCGP Zaragoza, Spain

Dr Scott Samuel MB ChB Aberdeen 1998 JCPTGP Dip SEM

Dr William Thorne MB ChB Aberdeen University 2011MRCGP 


The practice is registered with:


NHS National Services Scotland
1 Marischal Square

Broad Street


AB10 1BL
T: 01224 358467


and is based in purpose-built premises with access for disabled patients, disabled toilet and induction loop facilities.

The nearest hospital with a casualty department is Cowal Community Hospital: 01369 704341


Telephone: 111 for NHS 24 out of hours service



Our practice area stretches from Loch Striven (in the south) through Dunoon and Sandbank to the turn off for Tighnabruaich. If you wish to register with us as a new patient there are two forms to fill in; one for the Health Board and one for the practice.  Information about previous health issues and immunisations will be requested.  In addition, patients on regular medication will be given the option of an appointment to discuss their care with a doctor.


Our small team of staff includes a practice nurses, practice administrators and several receptionists.


Complaints and Suggestions

We endeavour to provide exceptional service to all our patients. However, if you have a complaint about the service or any member of the practice, or suggestions about how we can improve our service, please write to us, addressing your letter to  Mrs M. Reilly-Wood, Practice Manager or via e-mail to


To complain to the Health Board, please contact:

The Complaints Team, NHS Highland, PO Box 5713, Inverness, IV1 9AQ

Tel: 01463 705997                      Fax: 01463 711322                   Email:


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